Venetia (Vene) Manners

publicIdentifier: vmanners

sourced_title: Chief Information Officer,  Kroll Business Services

headline: CIO, Kroll Business Services | Tech & Operations Leader | 20+ Years Aligning Business Strategy with Execution, Scaling Delivery, and Leading High-Impact Teams

about:
People call me Vene, and I love making things happen, getting the job done, moving initiatives forward and helping others realize their potential.

I’ve worn many hats in my career – tech support, programming, data analysis, quality assurance, project management, case administration and product management.  As a result, I have a unique ability to connect with people at all levels of an organization – a strength that enables me to navigate complex challenges and follow through with solutions.

I am passionate about helping organizations execute on their vision through innovative solution design, implementation of operational efficiencies, management of change, project deliver - with a focus on service excellence.

I believe that innovation and change are key to business success, and innovation is created only through investment in its people.

Specialties: Leadership | Operational Management |Product Management | Product Design | Employee Development | Strategy | Innovation | Service Excellence | Change Management |

company: Kroll

position: Senior Director, Prime Clerk

position: Senior Director Of Operations

company: Prime Clerk

description:
Prime Clerk is now a part of Kroll Business Services:
www.krollbusinessservices.com

position: Vice President of Client Services

company: Epiq

position: Senior Director of Operations

position: Director of Product Management

position: Director of IT Production Services

position: Manager of IT Production Services

internal_vs_external: unclear

evidence_experience: Career progression through Director of IT Production Services, Director of Product Management, Senior Director of Operations, VP of Client Services, to CIO - no explicit mention of owning knowledge-base/IP-reuse or internal AI adoption, but the CIO title at a professional services/consulting-adjacent firm (Kroll) implies ownership of internal IT/data/systems function across the org.

resolved_account_name: Kroll


name: Michael Kostanecki, CISSP, CISM, CISA, QSA, CPA, CMA

headline: Director | Technology Risk and Audit Services | Protiviti

about:
Michael is a proven leader with over 18 years of Internal Audit and IT Consulting experience specializing in the areas of Cybersecurity, Emerging Technologies (AI), Data Analytics / Governance, and Third-Party Risk Management Assessments / Internal Audits. As a Director in the Protiviti Toronto office, Michael plays a hands-on leadership role in the Technology Risk and Audit practice. He has a unique blend and a deep understanding of key technical IT and Cybersecurity risk areas coupled with a foundational business and accounting background delivering meaningful value add recommendations to clients.

Michael regularly conducts speaking engagements and workshops on the topics of Cybersecurity Assessments / Audits and Emerging Technologies (AI) to share his client success stories, best practices and experiences, which have been well-received.

Key Areas of Focus:
•	Cybersecurity maturity assessments / internal audits against various standards such as NIST and ISO 27001/02 including conducting risk assessments;
•	IT Internal Audit and compliance reviews including Sarbanes–Oxley (SOX), National Instrument 52-109 and Payment Card Industry Data Security Standards (PCI-DSS);
•	Cloud Security Assessment reviews against the Cloud Security Alliance (CSA) framework;
•	Leveraging Data Analytics in Internal Audit using tools such as Tableau, SQL, and ACL Analytics;
•	Data Governance Program Reviews / program development;
•	Project Risk Reviews (PeopleSoft, Hyperion, NetSuite and SAP);
•	Third-Party Vendor Security Assessments / Framework development;  and
•	Business Continuity and Disaster Recovery Program Development and Review.

company: Protiviti

end: Present

description:
•	Led IT Cybersecurity assessments / internal audits against various standards such as NIST and ISO 27001/02 to review the current state and identify gaps and remediation plans to arrive at the desired state;
•	Led multiple IT Audit / SOX engagements with responsibility for project planning, risk identification, design and operating effectiveness testing, identification and communication of control gaps and remediation solutions;
•	Led IT Governance reviews at financial institutions including

position: Associate Director - Technology Risk and Audit Services Practice Lead

position: Senior Manager

position: Manager

position: Senior Consultant

position: Consultant

position: Expatriate Tax Associate

company: PricewaterhouseCoopers

position: Financial Systems Analyst

company: MTS Allstream

disposition: DISQUALIFIED

internal_vs_external: external

role_nature: other

band: clear

band_reasons: disqualified

evidence_experience: "Michael plays a hands-on leadership role in the Technology Risk and Audit practice. He has a unique blend and a deep understanding of key technical IT and Cybersecurity risk areas coupled with a foundational business and accounting background delivering meaningful value add recommendations to clients."

resolved_account_name: Protiviti Switzerland

in_612: yes

in_575: yes

suppressed: no


Lee Howells PhD

publicIdentifier: leehowells

sourced_title: Head of Artificial Intelligence (Strategy)

headline: AI Governance & Security Implementation | Enterprise AI Strategy | 20 Years UK National Security & Critical Infrastructure | Speaker: World Government Summit | Oxford Saïd

about:
I operationalize AI and emerging technologies in UK national security and critical infrastructure contexts where established frameworks don't exist.For twenty years, I've specialized in first-of-kind implementations—mobile, biometrics, cloud, and AI—within government, defense, and law enforcement. I combine scientific rigor (PhD Astrophysics) with strategic thinking (Oxford Saïd) to bridge technical possibility and operational reality when standard playbooks don't apply.

𝗥𝗲𝗰𝗲𝗻𝘁 𝗪𝗼𝗿𝗸:Developed AI ethics frameworks for national-scale deployment across policing and security organizations, balancing academic rigor, operational needs of diverse stakeholders, and public accountability under compressed timelines.Provided strategic advisory on AI implementation for UK Defence programmes, coaching senior leaders on operationalizing AI at enterprise scale. Led cloud analytics architecture for national security agencies. Designed sovereign data capability frameworks reconciling frontier cloud platforms with government security standards. Served as technical lead on complex government bid portfolios for central UK government digital programmes.Maintained track record of intellectual honesty: recommending against deployment of technically successful systems when systemic constraints weren't adequately addressed, even when this conflicted with commercial objectives.

𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵 𝘁𝗼 𝗛𝗶𝗴𝗵-𝗦𝘁𝗮𝗸𝗲𝘀 𝗦𝘆𝘀𝘁𝗲𝗺𝘀:My approach examines technical feasibility, ethical implications, and institutional legitimacy. Most evaluations stop at whether something can be built. I've learned the hard problems emerge when these dimensions have different answers.Identified critical system-level risks preventing infrastructure failures in multi-billion-pound national programmes. Built internal innovation capabilitie

position: Managing Consultant

company: PA Consulting

description: Specializing in Enterprise AI strategy, governance, national security technology, and complex systems implementation for UK government. Two decades of experience operationalizing emerging technologies in defence, law enforcement, and critical infrastructure contexts.

position: Strategic AI Governance & Implementation

description:
•  Provided strategic advisory on AI implementation for UK Defence programmes, coaching senior leaders on operationalizing AI at enterprise scale in defence contexts. Focused on shifting organizations from theoretical research to operational value delivery.
•  Appointed to internal advisory board reviewing ethical and technical implications of complex AI-related programmes exceeding multi-million-pound thresholds. Provide expert assessment on conflicts with ethics, data privacy, and national pol

position: First-of-Kind Government Technology Implementations

description:
•  Led cloud analytics architecture for UK national security agency contexts. Designed sovereign data capability frameworks reconciling frontier cloud platforms with government security standards and UK data sovereignty requirements.
•  Appointed security lead for pioneering UK government public cloud system (£100M+ programme). Built specialist security team supporting broader programme delivery. Reduced technical debt significantly through systematic approach to security assurance.

position: Innovation lab lead & Technical delivery lead

description: •  Founded and led PA's Innovation Lab, building capability from zero to £1.2M Year 1 funding. Secured early partnerships with digital native companies including access to unreleased technologies. Led team transitioning research into practical innovations through rapid prototyping, supporting broader business development across emerging technology markets.

position: National Infrastructure & Critical Systems

description:
•  Technical lead on £multi-billion national energy infrastructure programme, managing competitive dialogue with major global bidders. Identified critical system-level risk preventing infrastructure failure through dimensional analysis and systems thinking.
•  Technical delivery manager for major national identity programme (£100M+). Led client-side assurance teams and managed supplier teams across diverse functions. Created outcome-focused management approach enabling conflicting parties to del

position: Public Speaker & Thought Leader

company: Various Global Events | Ongoing

description:
•  𝗪𝗼𝗿𝗹𝗱 𝗚𝗼𝘃𝗲𝗿𝗻𝗺𝗲𝗻𝘁 𝗦𝘂𝗺𝗺𝗶𝘁 | 𝗜𝗻𝘃𝗶𝘁𝗲𝗱 𝗦𝗽𝗲𝗮𝗸𝗲𝗿 (2018)
   Dubai, UAE – "Global Governance of AI Roundtable" – Shared insights on AI governance implementation with global leaders and policymakers.

•  𝗖𝗿𝗼𝘄𝗻 𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗶𝗮𝗹 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 | 𝗜𝗻𝘃𝗶𝘁𝗲𝗱 𝗦𝗽𝗲𝗮𝗸𝗲𝗿 (2024)
   London, UK – "The Future of AI in Government" – Delivered multiple sessions on strategic AI adoption in the public sector and responsible innovation.

•  𝗥𝗼𝘆𝗮𝗹 𝗨𝗻𝗶𝘁𝗲𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗜𝗻𝘀𝘁𝗶𝘁𝘂𝘁𝗲 (𝗥𝗨𝗦𝗜) | 𝗜𝗻𝘃𝗶𝘁𝗲𝗱 𝗦𝗽𝗲𝗮𝗸𝗲𝗿 (2018)
   London, UK – "The Impact of A

position: Feasibility study for the use of biometric border control – Project lead

company: Bhutan Government; Ministry of Home and Cultural Affairs

description:
• Led feasibility study, in Bhutan, to investigate the use of biometrics for border control, capable of dealing with challenges including poor electricity and communication infrastructures
• Optimised site strategy, demonstrating targeted installations outperform full coverage for risk adjusted value
• Designed a $4M biometric border system resilient to power and comms constraints, presenting strategic recommendations to Ministers and security chiefs at the Bhutan Royal Palace.

content:
About 15 years ago I wrote that 'Identity management was the science of scaling trust…'
Now I'm thinking that 'Governance is the science of scaling AI…'

We’re moving from AI that advises to AI that acts, fast.
The opportunity is huge, but only if we can trust it, before it acts on our behalf.

📖 Read my thoughts here, before your AI makes the decision for you 😃.
https://lnkd.in/ekc5hTHb

content:
My colleague Andrew Peel and I have been discussing how Agentic AI will affect, and dramatically change, Identity and Access Management (IAM) for some time.
 We finally had the opportunity to set out how our thoughts, on how
IAM is traditionally architected around human employee lifecycles and is almost entirely unsuited to governing entities that never joined and will never leave.
You can read ou

evidence_experience: "Provided strategic advisory on AI implementation for UK Defence programmes, coaching senior leaders on operationalizing AI at enterprise scale" and "Developed AI ethics frameworks for national-scale deployment across policing and security organizations" - all client-facing delivery to external government/defence bodies, not PA's own internal knowledge or AI function

resolved_account_name: PA Consulting


Stephanie Glancey Mount

sourced_title: Chief Operating Officer

email_status: verified

headline: COO, Eagle Hill Consulting

about: During my 25+ years of experience in the management consulting industry, I have worked in multiple client facing and leadership roles. I have extensive experience partnering with leaders and stakeholders to build, adapt and improve departments, programs, and processes to meet the changing needs of the organization and our employees. My consulting experience in combination with my business operations roles brings expertise across organizational design, strategic planning, business process re-engineering, training design and delivery, organizational change management, performance measurement, and program management.

position: Chief Operating Officer

company: Eagle Hill Consulting

position: Managing Director, People & Culture

description: Continued to expand Eagle Hill's People & Culture programs. Led the organization's COVID related policies and program, including return to office.

position: Senior Director, Talent Management

description: Established and grew Eagle Hill’s Talent Management function, programs and team across recruiting, human resources, and learning & development.

position: Senior Director, Management Consultant

description:
Led projects across commercial and federal government clients. Project experience included:
•	Organizational assessment and design to create efficiencies and cost savings.
•	Leadership development and human capital strategy projects, that include current state assessments, external research, and implementation plan.
•	Business process re-engineering to assess and improve issues.  Solution developed through a task force of client representatives from a variety of functional areas.
•	Expert faci

position: Volunteer & Board of Director

company: Computer C.O.R.E.

description:
Stephanie served as both a volunteer and eventually a board member at Computer C.O.R.E.  Stephanie's experience included:

•	Working with the executive committee and Executive Director to implement processes and programs to ensure the sustainability of the organization.
•	Developing a fundraising campaign to increase the number of donors and total funding from individuals.
•	Creating a 20-week curriculum for low-income adults, focusing on setting goals, developing a resume and cover letter, a

company: Accenture

description:
Stephanie was a Human Performance Manager.  Stephanie worked across both public and private sector organizations.  Her experience included:
•	Develop the communications strategy and manage project communications impacting 30,000 employees.
•	Develop and manage the stakeholder management process for key stakeholders, including standing up and managing approximately 100 coordinators.
•	Analyzed governance structure and process.  Recommended an improved governance model to streamline the decision m

disposition: STRONG

primary_strip: B

internal_vs_external: internal

evidence_experience: "Leads Eagle Hill's business operations teams, including IT, Facilities, Knowledge Management, Finance, Talent Management, and People Development."

resolved_account_name: Eagle Hill Consulting


David Skonare Kåverud

sourced_title: Chief Operating Officer, Advisory

headline: COO, Advisory

position: Chief Operating Officer, Advisory

company: KPMG Sweden

description: COO and part of management team for 500+ FTE Advisory Area covering consulting and deal practices.

position: Head of Operations, Management Consulting

description: Responsible for driving continuous improvement across Management Consulting practice, incl. go-to-market strategy, sales enablement, and margin improvement.

position: Head of Digital Strategy

description: Responsible for designing & implementing firm-wide transformation program to redefine KPMG’s go-to-market strategy & delivery model toward increased focus on AI, advanced analytics & new business models. Reporting directly to KPMG SLL’s Management Team.

position: Senior Business Operations Manager, Market Expansion

company: Klarna

description:
Responsible for organizational market entry strategy & execution for market expansions, reporting directly to Klarna CXO team. Established Klarna’s operational expansion framework, enabling increased annual expansion rate from 2 to 7 markets per year. Coordinated 30+ teams for each expansion, driving market investigation, strategy formulation & execution, typically for 3 markets in parallel across APAC, the Middle East & Latin America.

Director level people manager (Competence Group Lead) with

position: Senior Manager

company: EY

description:
Senior project & program manager within management consulting, driving transformation programs involving large capital investments.

Successfully delivered on sales targets & was highly involved in account management for large strategic accounts throughout tenure.

Worked across a broad range of areas, primarily within major transformation programs, focusing on operating model design, program governance & steering, change management, business case analysis, vendor management, & post-merger inte

description: Secondment to Sydney, Australia. Worked primarily within large transformation programs involving digital health and payments infrastructure.

position: Manager

position: PR Consultant

company: Westander

description:
PR Consultant & Lobbyist focused on communications strategy & formulation of op-eds & press releases.
Key sectors: renewable energy, healthcare, retail & consumer products

evidence_experience: "Responsible for designing & implementing firm-wide transformation program to redefine KPMG's go-to-market strategy & delivery model toward increased focus on AI, advanced analytics & new business models. Reporting directly to KPMG SLL's Management Team." and "COO and part of management team for 500+ FTE Advisory Area"

resolved_account_name: KPMG Sweden

in_575: no

suppressed: yes


Henrikki Sandström

sourced_title: Head of Digital & Strategy, BearingPoint Finland

headline: Head of Strategy and Business Transformation consulting, BearingPoint Finland

about: Business consultant with 15+ years of cross-industry experience from both private and public sector. Trusted advisor at the intersection of business and IT, by helping clients in strategic planning, operating models definitions and taking the changes to daily routines with organizational change management concepts. Proven track record of delivering complex transformation initiatives through tailored approaches and close stakeholder collaboration.

company: BearingPoint

position: Consultant, senior consultant, manager & senior manager positions

position: Business Development

company: Network technology startup

description: Business development work for company's operations in Finland, U.S. and Asia. Consultative sales of company's solution in EMEA area.

position: Project Manager

company: TBWA/POINTER

description: Project management for various customer accounts

position: Project Coordinator

description: Project coordination for several customer accounts.

evidence_experience: "Trusted advisor at the intersection of business and IT, by helping clients in strategic planning, operating models definitions and taking the changes to daily routines with organizational change management concepts."

resolved_account_name: BearingPoint


Truc Taylor

sourced_title: Director, Health AI/Data Lead

headline: Epidemiologist | Informatician | Laboratorian

about:
• Public health experience in disease epidemiology and ecology, with an emphasis on surveillance data collection, large-scale data analysis/management, and biostatistical and computational modeling
• Pharmaceutical/molecular biology experience with over 15 years of laboratory experience, including drug development, molecular lab work, in-vitro and in-vivo models, and behavioral work in animal models
   - Multiple research environments, including academia, government, and biopharmaceutical industry (both established and start-ups)
• Management experience includes managing pharmaceutical laboratory, personnel (scientists, interns, etc.), projects, and stakeholder relations

• Research interests:
   - Translational medicine with aims of bridging bench-to-bedside clinical applications

position: Director, Health AI/Data Lead

company: Guidehouse

position: Director of Public Health SaaS Solutions

company: Inductive Health Informatics

position: Senior Manager | HL7 Terminologist

position: Infectious Disease Epidemiologist

company: The University of Texas Health Science Center at Houston (UTHealth)

description:
- Using comparative genetic modeling to assess pandemic/panzootic risk of emerging global infectious diseases. Specifically:
1) Wild migratory birds in global spread of avian influenza viruses (AIV)
2) Evolutionary mechanisms for generating novel AIV variants (i.e. reassortment)
3) Global risk analysis of foreign AIV incursion into North America

Other project involvements (with primary contributions in study design, novel analyses and manuscript preparation):
1) Assessing the value of mosquito

position: Senior Epidemiologist

company: Conduent

description:
- Subject matter expert (SME) on epidemiology, public health, infectious and chronic diseases, and health informatics internally to Conduent, state and local public health agency clients, and to national public health agencies
- Develop and consult on nationally reportable disease and syndromic surveillance models in disease management system platform in alignment with national health information standards and case definitions
- Develop machine learning and dynamic data visualization capacity fo

position: Informatics Epidemiologist

company: City of Houston

description:
- Develop, maintain, troubleshoot, and query Houston Electronic Disease Surveillance System data collection system for reportable conditions (i.e. communicable diseases, vaccine-preventable diseases, etc.)
- Manage projects on health systems interoperability and data exchange architecture; includes Maven surveillance system platforms, Epic electronic lab and medical record import/exports in HL7, ADT, c-CDA, and FHIR formats
- Large scale data-set management and statistical analysis of disease su

position: Research Coordinator/Analyst

company: Baylor College of Medicine

description:
Lead associate at US research site in collaboration with University of British Columbia to evaluate parenting practices related to child feeding.
- Managed data collection, coding, and entry of parent survey responses from pilot study
- Spearheaded systematic review and evaluation of existing literature/questionnaires on parent feeding practices to generate a novel data bank of existing questionnaire items and psychometric information.
- Primary contributions to study design, descriptive analyse

position: Laboratory Manager

company: Terapio Corporation

description:
Terapio Corporation is a start-up biopharmaceutical company centered around the liposomal drug product containing RLIP76, an endogenous cell transport protein. Primary applications of the drug include radiation and chemical countermeasures, radiation-induced oral mucositis, traumatic brain injury, and stroke. Project objectives were designed to demonstrate drug efficacy for filing a New Investigative Drug application with the FDA.

- Managed BSL-2 laboratory personnel and activities, including m

evidence_experience: "Subject matter expert (SME) on epidemiology, public health, infectious and chronic diseases, and health informatics internally to Conduent, state and local public health agency clients, and to national public health agencies" - explicitly client-facing SME work, and "Develop and consult on nationally reportable disease and syndromic surveillance models...in alignment with national health information standards" is a service delivered to public health agency clients.

resolved_account_name: Navigant


Mike Matheis

sourced_title: NA Consumer Products & Retail Industry Practice Lead

headline: Managing Partner - CharterOak Strategic Advisors

about:
SENIOR PROFESSIONAL SERVICES EXECUTIVE
Marketing and Sales Management Consulting Practice Leader
Consumer & Retail Industry Business Leader

Practice Leadership Success.  Significant experience successfully building and growing cross-industry Marketing and Sales, and Consumer Products & Retail Management Consulting Practices at some of the world’s premier consultancies including Oliver Wyman, Accenture, A.T. Kearney, CSC, and PwC.

Consumer & Retail Industry Experience.  Deep client and consulting-side Marketing, Sales, and Consumer Products & Retail Industry expertise.  This is grounded in 13+ years in Brand and Sales Management at Procter & Gamble, industry Practice Leadership at A.T. Kearney, published thought leadership, and work with clients such as Altria, Unilever, Hershey, IRI, and Verizon Wireless.

C-Suite Relationships.  Highly developed Trusted Advisor relationships in the C-Suite.  Lead Oliver Wyman's Global Industry Association, Civic and Economic organization Board development efforts, directed Accenture’s 9 C-Suite and Key Executive networks in North America, including the COO, Chief Strategy Officer, CFO, and CMO networks.  Initiated, built, and led its highly successful global network of 61 Chief Marketing Officers.

Large Scale, Strategic, and Multi-Year Client Partnerships.  Strong track record of securing innovative $500 million to $1 billion agreements.  Examples:  Accenture and Verizon 3-Year Go-to-Market Partnership.  Altria and A.T. Kearney 5-Year “Company Store” Next-Generation Shared Services Operating Model.

Specialties: Marketing and Sales Management Consulting Practice Leadership
Consumer & Retail Industry Business Leadership
C-Suite Relationship Development
Large Scale, Strategic, and Multi-Year Client Partnerships

position: Managing Partner

company: CharterOak

description:
We partner with the CEOs and Boards of large and leading associations across all industries around the world.  We help them develop and build Board alignment on next-level strategy to address inflections in their industries.  We also work with them to define and execute the operating model capabilities and back-office support required to deliver the strategy with excellence.

CharterOak Strategic Advisors is backed by Willow Park, the only private wealth fund built exclusively for associations,

position: Global Industry Association, Civic and Economic Organization Lead

company: Oliver Wyman

description: Accelerate Oliver Wyman's brand awareness, build its CEO/C-Suite relationships, and generate a sustained commercial development asset for the firm by leveraging industry association and local civic and economic organization Boards around the globe.

position: Senior Partner - NA Market Officer

description: Build Oliver Wyman's North American presence and business in the Consumer Packaged Goods, Retail, Travel & Leisure, and Media industries.

position: Managing Director - Management Consulting

description: One of six Senior Managing Directors appointed to become a Managing Director – Management Consulting for Accenture.  Participate on the North American Accenture Management Consulting Senior Leadership Team, the Global AMC Executive Committee, and lead the coordination of Accenture’s 9 c-suite and key executive networks.  The MD-MC program was initiated to significantly grow Accenture’s management consulting business at its most important clients by accelerating its penetration and trusted adviso

position: NA Chief Marketing Officer Network Leader

position: Global Managing Director - Marketing Transformation Practice

description: After successfully starting up the Global Growth & Innovation Practice, was appointed the Global Managing Director for Accenture’s Marketing Transformation Practice.  Brought together the CRM Service Line’s Analytics and Marketing Strategy practices, repositioned their focus from the CIO to the CMO, and drove significant growth.  Created a client-tested Accelerated Growth positioning and Value Proposition.  Directed 30+ Senior Executives / Partners and 800+ consultants globally, growing the busi

position: Managing Partner, Global Growth & Innovation Practice

description: During first 6 months with Accenture, chartered and launched Accenture’s Global Growth & Innovation Practice within the Strategy Service Line.

company: A.T. Kearney

description: Vice President and Officer at A.T. Kearney, Leader of its largest industry Practice, Consumer Goods and Retail in North America, and ran its firm-wide Metro Marketing Team in the Northeast Region of the country.  Grew the Practice from about $65 million to approximately $77 million (+18%).  Led the sale and delivery of the largest combined A.T. Kearney and EDS deal ever, to Altria (“The Company Store”).  The total contract value was approximately $450 million over 5 years.

content: An association CEO's job is increasingly challenging, and it requires innovative leadership.

content:
Today we are launching CharterOak — a strategic advisory firm built exclusively for the CEOs and Boards of large, industry-leading associations.

After more than two decades advising leading industry associations around the world in consumer products and retail, financial services, travel and tourism, life sciences, aerospace, automotive, and civic organizations, one thing has become clear:

Premi

content: Am incredibly proud of this team. It is highly differentiated in the premium industry association market!

content: Proud to have helped invent and launch Boardroom with FMI 11 years ago.  Our two teams have partnered seamlessly to deliver annual insight on the industry's most pressing issues.  Hope you enjoy!

primary_strip: A

evidence_experience: "We partner with the CEOs and Boards of large and leading associations across all industries around the world... help them define and execute the operating model capabilities and back-office support required to deliver the strategy" - all client-facing; "Leader of its largest industry Practice, Consumer Goods and Retail in North America... Led the sale and delivery of the largest combined A.T. Kearney and EDS deal ever, to Altria"

resolved_account_name: Kearney


Peter Marchelos

publicIdentifier: petermarchelos

sourced_title: Director - Chief of Staff to the CIO at Grant Thornton

about: I am a senior Information Technology leader with extensive experience in managing successful infrastructure and operational teams, with a specialty in program, project and portfolio management. I have very strong communication, organizational, process and people skills, having held roles at the regional and global management levels within the investment banking sector.

company: Grant Thornton (US)

position: Director - Engagement Manager

company: KPMG US

description: I was hired to run large, highly visible IT programs as part of the Technology Solutions practice of KPMG.

position: Director - Chief of Staff

description:
Brought onboard by the CIO of a newly formed department to help build the organizational operating model and put the leadership team in place to execute our vision.  The key responsibilities of my role as Chief of Staff are as follows:
•	Manage the day-to-day running of the organization.
•	Serve as the first executive point of escalation when problems arise.
•	Manage all budgets and financials.
•	Oversee new project demand and oversee the project portfolio for the department.
•	Manage all recrui

position: Executive Director - Portfolio Management

company: Morgan Stanley

description: I was hired by Morgan Stanley to begin a new portfolio management practice within the centralized IT Infrastructure organization.  The focus of the role was on the change-the-bank portfolio and had three main areas of concentration: process & standards, tooling & reporting, and execution & demand management. I also managed a global PMO team that focused on project management standards, governance and processes.

position: Head of Project Management

company: RBC

description: At RBS, I was hired to perform two key roles.  The first role was to build an IT infrastructure project management team that could support the Capital Markets division.  The second role was to create and manage a new program to implement electronic trading for the Arbitrage and Global Equity teams.  This technology platform did not exist within RBC at the time.

position: Owner

company: Technology Resource Group

position: Global Head of Project Services

company: UBS Investment Bank

position: Head of Project Services

description: At UBS, I was the Global Head of all IT Infrastructure projects and programs for the Investment Bank.  My team consisted of 50+ professional project and program managers in 4 major global locations.

evidence_experience: "Brought onboard by the CIO of a newly formed department to help build the organizational operating model... Manage the day-to-day running of the organization... Oversee new project demand and oversee the project portfolio for the department."

resolved_account_name: Grant Thornton (US)


Dirk Breckner

sourced_title: Head of Research

headline: Head of Research, Horváth

position: Head of Research

company: Horváth

position: Senior Research Analyst

position: Intern & Working Student

position: Obergefreiter

company: Bundeswehr

description: Wehrpflichtiger im Gebirgsaufklärungsbataillon 230

content: Spannendes Praktikum an der Schnittstelle von Research und Consulting mit vielseitigen Einblicken, Projektarbeit und einem Team, das den Unterschied macht.

disposition: WEAK

band: review

band_reasons: weak_title2_only; ie_unclear; low_conf

evidence_experience: No narrative About/Experience text provided - only bare role titles and dates at Horváth, with no description of scope, ownership, or subject matter of the research function.

resolved_account_name: Horváth


Gro Løkken

sourced_title: Head Of Operations

headline: Senior head of Operations

position: Senior head of operations

company: BearingPoint

position: Head Of Operations

position: Office Manager / Resource Manager

position: Team Assistant

company: Ernst & Young

position: Office Manager

company: Ardent Consulting Partners

position: Executive Assistant

evidence_experience: Progression from Executive Assistant -> Team Assistant -> Office Manager/Resource Manager -> Head of Operations at BearingPoint; this is a facilities/resourcing/office-operations career track, not internal knowledge or AI function ownership


Shawn Bailey

sourced_title: Guidewire PolicyCenter Practice Head

headline: PolicyCenter Practice Director at Accenture

about:
DIRECTOR OF CONSULTING

Dynamic and collaborative technology executive with a history of leading complex projects, partnering with customers to understand their unique needs and effectively resolving their challenges. Skilled in developing and mentoring leaders to handle all phases of development for large global teams. Strategic and collaborative leader who can deliver meaningful solutions, mentor and coach staff, communicate with all levels of the organization, and optimize resources to align with organizational goals.

EXECUTIVE COMPETENCIES AND SKILLS

LEADERSHIP FOCUS – Past history of working with several of the United States’ largest insurance companies to replace core systems with new cloud solution. Led large engineering teams distributed across eight time zones and seven countries to two complete high-quality projects.

STRATEGIC ORIENTATION – Skilled in creating a strategy and prioritizing development priorities based on business value, cost, and impact. Ability to use agile methodologies and to foster open communication to enable quick reactions to changing business and environmental needs.

KEY ATTRIBUTES / SKILL SETS
Cross-Functional Team Building | Client-Focused Communication | Negotiation Skills | Effective Communication
Resource Management | Business Planning | Conflict Management | Risk Mitigation | Adaptability and Flexibility
Project Leadership | Operational Planning | Creative Problem Solving | Crisis Management | Critical Decision Making

position: PolicyCenter Practice Director

company: Accenture

description:
•	Directed PolicyCenter practice, ensuring readiness for latest Guidewire implementations via training and coaching, forecasting staffing needs, recruiting top talent, developing high performing teams, and resolving cross-project resource conflicts.
•	Drove successful delivery of PolicyCenter projects by creating achievable implementation plans, preparing delivery teams, and managing escalations—contributing to customer satisfaction and repeat business.
•	Established and promoted PolicyCente

position: Guidewire PolicyCenter Practice Lead

description:
•	Led PolicyCenter practice, ensuring readiness for latest Guidewire implementations via training and coaching, forecasting staffing needs, recruiting top talent, developing high performing teams, and resolving cross-project resource conflicts.
•	Drove successful delivery of PolicyCenter projects by creating achievable implementation plans, preparing delivery teams, and managing escalations—contributing to customer satisfaction and repeat business.
•	Established and promoted PolicyCenter imple

position: Managing Director

company: Blackcomb Consultants (Acquired by Accenture)

description:
Directed PolicyCenter Practice for Blackcomb Consultants:
•	Met with potential customers to drive sales opportunities.
•	Prepared sales proposals, presentations, and estimates leading to successful sales of services.
•	Led successful implementations of Guidewire PolicyCenter on the latest versions of Guidewire’s GWCP platform.
•	Guided customers on getting the best value out of their InsuranceSuite implementations by using Guidewire tools such as Advanced Product Designer (APD), Go, Standards Ba

position: Principal Architect

company: Guidewire Software

description: Successfully architected proof of concepts to win sales for Guidewire Cloud products. Led development teams for Guidewire PolicyCenter and Rating.

position: Cloud Operating Partner

description:
Provided presales consulting expertise to customers for cloud sales initiatives. Guided cloud transformation initiatives for Guidewire customers transitioning into the Guidewire Cloud.

•	Led presales cloud readiness workshops as part of successful sales worth over $10M per year in gross revenue.
•	Created training materials to enable other Guidewire employees to participate and improve performance in presales engagements.
•	Guided cloud transformation initiatives for Guidewire customers trans

description:
Guided and mentored managers, led the overall implementation team on critical infrastructure needs and operational concerns, and oversaw detailed projects from concept to implementation.

•	Directly oversaw and mentored 4 development teams, totaling 40 people across 7 countries.
•	Partnered with clients to address project concerns and assisted them with best solutions with reorganizing teams, cross training, and adding resources when necessary.

position: Senior Architect

description:
Managed onsite and offshore project teams, coached staff in agile development methodology, and guided business analysts on best practices and system capabilities. Worked closely with other projects to ensure cross project dependencies were met and provided resource estimates to customers.

•	Successfully led the PolicyCenter implementation for the first Guidewire Cloud project.
•	Led Tier 1 implementation projects for commercial and personal lines.

position: Architect

description:
Provided advice to clients on architecture of customized PolicyCenter and BillingCenter implementations. Educated customers on additional products and services, built proof of concepts, and assisted with sales demonstrations. Improved client processes, troubleshot issues, and ensured success of implementations.

•	Played a key role with the largest PolicyCenter client, communicated with the customer, provided information on best practices, and utilized creativity to provide solutions for gaps.
•

content: Happy to share that I’ve completed Accenture’s Reinvention with Agentic AI program and earned the Credly badge. Excited to continue expanding how we apply agentic AI to help our clients reinvent and deliver measurable impact.

content:
Delivering at scale requires more than intent—it requires discipline, alignment, and execution.

Proud to share that our global Accenture Guidewire Practice has achieved the Guidewire Palisades “75% in 20 Days” badge.

As the lead for this effort, I mobilized teams across regions to rapidly align on the latest Guidewire release—ensuring we are operating with current, market-relevant expertise and

evidence_experience: "Drove successful delivery of PolicyCenter projects by creating achievable implementation plans, preparing delivery teams, and managing escalations—contributing to customer satisfaction and repeat business." and "Met with potential customers to drive sales opportunities." - all roles are external client delivery, presales, and implementation work.

resolved_account_name: umlaut company


Mark Polinkovsky

publicIdentifier: markpolinkovsky

sourced_title: Global Head of Data Excellence

headline: Leading Digital Transformation and Data Solutions for Life Science organizations

about: I have fifteen years of experience in leading, and contributing to, a wide variety of projects in pharma, biotech, and biophysics.  My focus has been on developing and applying new technologies and methods to solve tough challenges as part of multi-disciplinary teams.  With the challenging environment in developing new products in Life Science organizations, I focus on optimizing processes, technology, and staff capabilities to derive more value for the organization.  My broad expertise covers lab and process automation, data topics, and Industry 4.0.

position: Global Head of Data Excellence

company: Arcondis Group

description:
Helping our customers to record, store, and use their data effectively.  The Arcondis Data team provides expertise in all aspects of Data Science:
- Data Strategy
- Data Governance and Management
- Data Engineering and Architecture
- Data-Driven Insights (analysis and analytics)
- Digital Enablement - applying Data Science capabilities to Life Science environments (RPA, AR / VR, Digital Biomarkers, Real-world evidence, Patient Engagement, Industry 4.0, Predictive Maintenance, Digital Twin, NLP)

position: Life Science Consultant - Digital Transformation / Industry 4.0 SME

description:
Consulting Pharma and MedTech clients on digitalizing their Laboratory and Manufacturing environments:
- Digital strategy, system implementation, and data inter-connectivity
- Physical and data process analysis and optimization
- Advising on technologies to improve the production process (i.e. AI / ML, AR / VR, Advanced Analytics, Digital Twin, Predictive Maintenance)

position: Process and Data Automation Lead

description:
- Implemented process remediation activities according to audit action plan
- Optimized data flow and system design to enable fulfillment of Data Privacy requests from different personas (HCPs, plasma donors, patients, current and former employees)
- Optimized and automated privacy request processing to handle quickly-growing request volumes
- Standardized data and metadata across business teams responding to requests

position: Digital Maturity Assessment Lead

description:
- Assessed digital maturity across manufacturing support labs at 20 customer sites
- Developed harmonized digitalization strategy and roadmap, including workshops and cross-organizational alignment
- Produced and presented business case for $40m+ investment – approved and initiated by organization

position: Solutions Architect

description:
- Responsible for solution design in a 3-year, >20m CHF, Digital Lab Modernization project at Top-5 Pharma company.
- Understanding scientists' future needs and providing modern solutions in all aspects of the R&D workflow, including experiment planning, execution and data analysis
- Focus on the digital infrastructure that makes the research process possible: lab automation, IoT enablement, system connectivity, and FAIR data movement and availability.

position: Data, Innovation, and Automation Investigator

company: GSK

description:
My goal was to help GSK develop medicines more efficiently and with ever-increasing quality by providing new data and automation capabilities in the biologics R&D organization.
•	Product management in analytics and lab information systems through Agile methods,  – responsible for Upstream and Downstream template development for Biopharm organization
•	Driving new system adoption through end-user training and change management activities - scaling up system use to 100 users in Production environm

position: Director of Science and Technology

company: StemProtein, LLC.

description: At StemProtein, I was in charge of efforts to improve the manufacturing process for stem cell factors.  Through the use of novel methods and materials, we were able to increase our yield by 400%, with no increase in costs.  I was also involved in designing, commissioning, and initiating production in our facility for commercial manufacturing of stem cell factors.  One of the most rewarding parts of my work was being a project leader, with responsibility for a QC scientist, and having dotted-line

position: Senior Research Assistant (Postdoc)

company: University of Queensland

description:
•	Helped develop and applied high-throughput protein expression and screening pipeline to test protein-protein and protein-drug interactions at a cost of <$1/interaction
•	Assembled and automated single-molecule spectroscopy setup for rapid validation of interactions
•	Conceived and implemented novel detection techniques for protein-protein and DNA interactions

content: I am so proud of my sister and her commitment to helping patients. If you are in the NYC or southwest Connecticut area and want the best primary care doctor, check out Infinity Care !

content:
Fantastic first day at the Pistoia Alliance conference! Some highlights:
- We heard how pharma companies are using Agentic AI to speed up filing paperwork for new medicines.
- One of the data scientists shared his personal triumph over cancer and how improving the available data could help patients and doctors make better treatment decisions.
- Quantum computers are already being used to resolve g

content: Closing out the Pistoia Alliance Conference with the #LabDigitalization workshop on Day 3. Thanks to the excellent facilitation, the group came up with some great ideas on how to succeed with lab digitalization initiatives. #ChangeManagement will naturally play a key part, and there were some other creative and innovative suggestions. I won’t spoil it - the Pistoia Alliance team will report on it

content:
Here comes my Day 2 update from the Pistoia Alliance London Conference.
There were two streams to choose from (always a tough decision for me!) in the morning and afternoon. Some themes that stood out for me:
- There are ways to improve and speed up late stage development and filing:

Clinical trial patient digital twins and AI analyses of trial characteristics can help.

Omics data helps as evide

evidence_experience: "Consulting Pharma and MedTech clients on digitalizing their Laboratory and Manufacturing environments" and "Solutions Architect... 3-year, >20m CHF, Digital Lab Modernization project at Top-5 Pharma company."

resolved_account_name: Arcondis Group


Jason Cox

sourced_title: Thought Leadership Director and Head of Content Marketing

headline: Thought Leadership | Content Strategy | CEO Communications | Disruption Insights

about: I'm a seasoned marketing and communications executive with more than 20 years of deep industry experience. At AlixPartners, I guide the editorial direction and author the content creation for key corporate and executive communication campaigns, including the development of the AlixPartners Disruption Index.

company: AlixPartners

position: Special Advisor

company: Hill+Knowlton Strategies

company: Goldman Sachs

description:
Business Selection and Conflicts Resolution Group (2004 - 2013)
Office of the Chairman (1999 - 2004)
Media Relations (1997 - 1999)

content:
How are leaders navigating the AI era, and what does that look like through a gender lens? For the third year running, we've examined our annual Disruption Index to find out—drawing on the views of 3,200 C-level and senior business executives.

Explore our latest report, launched at the FT Live Women in Business Summit by Partner & Managing Director Kathryn Britten, with commentary from Global Co

content: Worth a read on the potential impact of AI vs. China shock.

content: As we enter the second stage of AI disruption, what are the right strategies to navigate this bumpy ride? Read or listen to our co-CEO Rob Hornby's thoughts in his latest episode of the Hornet.

content: RIP to a great teacher and even greater American.

content:
Insights from AlixPartners’ Automotive & Industrial Practice are featured in this thought-provoking article in the esteemed publication The Economist.

No matter where you stand on the economics or politics of this subject, it’s clear that companies—globally—are facing truly unprecedented challenges these days. If your company could use support in dealing with today’s challenges, let's talk.

#C

evidence_experience: "I guide the editorial direction and author the content creation for key corporate and executive communication campaigns, including the development of the AlixPartners Disruption Index."

resolved_account_name: AlixPartners


Albert Krarup

sourced_title: Director, Co-lead Digital Strategy & Transformation

headline: Director, Co-Lead Digital Strategy & Transformation

about:
I’m focused on helping companies use the rapid advances in digitization to make them grow through digital propositions and simultaneously execute core tasks more effectively. I am specialized in creating technology-driven strategies and forming transformation programmes, delivering impact on more than 20 different organisations across industries with a focus on public and financial sector. I’m ambitious and dedicated and offer a structured and analytical approach to problem solving.

As a person I’m an empathic and sociable father of two enjoying life as much as possible.

company: PwC

position: Senior Manager, Co-Lead Digital Transformation

position: VP │ Head of Partner Development

company: Alm. Brand Group

position: Head of TMO/PMO

description: Prior to the merger I was heading a small team that planned and orchestrated the integration between Alm. Brand and Codan with a focus on IT, Business Development and Claims. After the merger I was leading the Transformation Management Office that has the overall responsibility for steering the integration. Responsible for creating and implementing the governance setup for the integration including being responsible for the SteerCo reporting, overall economy adherence of the integration (yearly

position: Manager

company: Deloitte Danmark

position: Senior Consultant at Deloitte Consulting

description:
Employed in Deloitte Consulting’s Technology Strategy and Architecture department focusing on enabling organizations to reach their goals through digitalisation and technology, selling and delivering a range of projects concerning strategy and transformation.
— Creating digital business models for several different organisations concerning e.g. learning and education.
— Involving key stakeholders, including executive directors and other high-ranking employees, across different organisations to o

position: Management Partner

company: Nordea

description:
Employed in the Sanction Screening Unit (part of Group Anti Money Laundering & Sanctions). Providing management with support concerning strategic and operational issues, driving own projects and representing the unit in group-wide projects and programs.

— Responsible for internal management information as wells as the reporting upwards, including making budget and forecasting the necessary number of employees
— Outlining draft resolutions and business cases on several initiatives giving the man

position: Management Consultant

company: Deloitte

description:
Employed in Deloitte Consulting’s Technology Strategy and Architecture department focusing on IT and business strategy, digitalisation, business cases, IT sourcing and process optimisation.

— Delivering several business cases concerning both large scale IT projects, digitization, IT infrastructure and outsourcing as well as create and teach internal course
— Mapping processes for a range of clients to optimise and/or digitalise their organisations
— Analysing the use of IT, including presentat

evidence_experience: "delivering impact on more than 20 different organisations across industries with a focus on public and financial sector" and "selling and delivering a range of projects concerning strategy and transformation" - describes external client delivery, not ownership of an internal knowledge/AI function.

resolved_account_name: PwC Experience Center


Mackenzie Strong Luong

publicIdentifier: mackenzieluong

sourced_title: Managing Director, Enterprise Operating Model Global Capability, Network & Partner Lead

headline: Managing Director of Enterprise Operating Model | Kates Kesler | IDEO-alum

about: Managing Director at Accenture, partnering with CEOs and executive teams to design future-ready operating models and innovative organizational structures. Expertise includes enterprise-wide transformation, scaling distinctive capabilities, and strategically reducing organizational costs to reinvest in growth. Recognized speaker and educator on organizational effectiveness and design.

description: In addition to client leadership responsibilities, serves as Global Capability, Network & Partner Lead for Accenture's Enterprise Operating Model (EOM) practice. Focused on shaping the future of the profession in an AI-first world by defining practitioner capabilities, activating a global community of 2,000+ professionals, and building strategic partnerships that accelerate innovation, growth, and enterprise reinvention.

description: Partners closely with CEOs and executive teams to craft operating models and organizational structures that translate visionary strategies into actionable outcomes. Brings extensive experience in enterprise and function design, as well as Global Business Services (GBS) and Global Capability Center (GCC) strategy. Skilled in designing organizations from the ground up, strategically reducing costs and reinvesting savings into growth by aligning talent toward distinctive, value-generating capabilit

position: Senior Organization Design Lead

company: IDEO

description: Leading creative, multi-disciplinary teams through the design thinking process across industries like technology, healthcare, manufacturing, retail, food, and education. Craft expertise in both organizational design (designing the right operating models and internal conditions for innovation to thrive) and business design (building go-to-market strategies to bring human-centered products, services, and future-fit ideas to life).

position: Organization Design Lead

position: Principal Organization Designer

position: Senior Organization Designer

position: Management Consultant, Organizational Effectiveness

company: Slalom

description:
Management consultant with a specialization in leading change and designing and scaling programs across organizations through the lens of human-centered design.

Viewed by clients as a trusted strategic adviser who can wear multiple hats: program design, change management, process design, learning & development (L&D), and communication through visual storytelling. Experience spans multiple industries, business functions, and relationship building at the highest levels of Fortune 100 clients.

position: Systems Integration & Management Consultant

description:
Management consultant dedicated to Microsoft's growth strategy across multiple business units. Focus on data analysis and visualization, competitive analysis / assessment and executive-level synthesis.

Change management consultant for global B2B marketing platform. Focus on enablement, program management, content strategy, learning and communications.

content:
One thing I've been thinking about lately:

The definition of a great operating model practitioner is changing faster than it has in decades.

Historically, success was often tied to expertise in organization design, process, governance, and transformation execution.

Those capabilities still matter. But they're no longer enough.

Today, practitioners also need to understand how AI changes decisio

evidence_experience: "In addition to client leadership responsibilities, serves as Global Capability, Network & Partner Lead for Accenture's Enterprise Operating Model (EOM) practice... defining practitioner capabilities, activating a global community of 2,000+ professionals"


Orly Nhaissi

sourced_title: Associate Director of Professional Development

headline: Senior Talent Leader at McKinsey & Company

about:
I advise senior leaders on talent strategy and people decisions in complex, high-performance organizations.

I currently serve as the North America Talent Leader and Global People Convener for McKinsey & Company’s Social, Healthcare, and Public Entities practice. I work with senior leadership to shape and execute talent strategy for 700+ client service professionals globally, across the U.S., India, Europe, and Costa Rica.

My work spans the full talent lifecycle—workforce and succession planning, performance management and promotion, leadership development, compensation alignment, and mobility. I support a broad range of roles, including consultants, product managers, engineers, analytics professionals, and delivery teams.

Previously, I led global talent integration following the merger of a startup entity into McKinsey’s Organizations function, including redesigning performance management, role architecture, and compensation for 200+ consultants. Earlier, I served as the talent leader for the firm’s Banking, Insurance, and Wealth Management practices, partnering with senior leaders on leadership pipelines and people strategy for financial services clients.

Across roles, I advise senior leaders on talent decisions that directly affect performance, risk, and long-term capability. I bring an operator’s perspective shaped by experience in consulting, professional services, and regulated environments.

company: McKinsey & Company

position: Senior Manager, Professional Development – Organizations Function

position: Professional Development Manager – Banking, Insurance & Wealth Management

position: Professional Development Manager – Associate Class & Consumer Practice

position: Attorney Development Manager

company: Goodwin Procter LLP

description: Manage the people strategy of the litigation practice for the New York office. Identifying staffing needs, monitoring associates workloads and professional development, and allocating work appropriately. Monitor associate performance evaluations and facilitate the provision of feedback to associates. Works with the Chief Litigation Officer, the Director of Professional Development, and the Attorney Development team on firm wide initiatives designed to enhance associate development and retention.

position: Litigation Associate

company: O'Melveny & Myers LLP

description: Experienced litigation associate with experience in securities, bankruptcy, antitrust, white collar defense, contract, intellectual property, and insurance matters.  Extensive experience in researching and drafting motions and briefs including motions papers to obtain temporary restraining order and subsequent appeal in breach of contract/fiduciary duty matter.  Manage all facets of litigation, including overseeing document collection and large document review teams. Interviewed witnesses, draft

position: Hon. Martin Glenn, U.S. Bankruptcy Court, S.D.N.Y.

company: U.

description: Researched, drafted and edited judicial opinions, bench memoranda, and orders.  Reviewed and briefed Judge regarding pleadings and other submissions in preparation for hearings and trials.  Observed and participated in court proceedings and chambers conferences.  Communicated with counsel in connection with case management and procedural requirements.  Supervised student interns.

position: Associate

evidence_experience: "I currently serve as the North America Talent Leader and Global People Convener... My work spans the full talent lifecycle—workforce and succession planning, performance management and promotion, leadership development, compensation alignment, and mobility."

resolved_account_name: McKinsey New Ventures (part of McKinsey & Company)


Louis K.

sourced_title: Chief Information Security Officer - Global

headline: Global CISO | Securing IT & OT convergence at scale | Driving AI security |

about:
I am a tech savvy cyber security leader with a proven track record in driving transformation, strengthening resilience, and delivering turnarounds.

With over 15 years of experience I combine strategic vision with hands-on execution, consistently elevating teams to exceed expectations and deliver measurable impact. Known for creating a positive, high-performance culture, I enable people to take ownership, collaborate openly, and push beyond perceived limits.

My approach is firmly people-first: building trusted relationships, fostering engagement, and creating an environment where achieving ambitious objectives and reducing risk go hand in hand. I believe that sustainable security is not just about technology or compliance—but about culture, behavior, and shared accountability.

company: Metyis

description: Secure@Metyis.together is a journey rooted in the extraordinary talents of the Metyis team. My role as global Chief Information Security Officer (CISO) is to lead this journey. Creating consistent secure habits in all locations. In a rapidly evolving data-driven consultancy landscape we have implemented cutting edge technologies. Harnessing the developments in AI to secure our networks and software coding. My passion for innovative solutions and my unwavering dedication to teamwork have resulted

company: Verbanen

description: As Data Protection Officer I support and help maintain compliance with data privacy laws for Verbanen. I deliver expert knowledge on GDPR and cyber-security.

description: As Data Protection Officer I support and help maintain compliance with data privacy laws for Mkbasics.nl. I deliver expert knowledge on GDPR and cyber-security.

company: -BeLife-

description: As Data Protection Officer I support and help maintain compliance with data privacy laws for Belife.nl. I deliver expert knowledge on GDPR and cyber-security.

company: Port Health Centre

position: CISO & Data Privacy Officer

company: Arbo Unie

description:
I built a great hybrid team to grow Security & Privacy. Together we protect the companies sensitive medical data. We dealt with increasing external threats. We successfully limited our attack surface and implemented a layered protection.
■ Deliver the overall Security & data strategy. Implemented the SABSA governance framework to embed and maintain the strategy
■ Deliver full compliance to GDPR. Deliver compliance to SBCA certification (ministry of SZW) and medical industry standards
■ Facilita

position: Global Information Security Manager

company: TNT

description:
■	Managed a growing international team, with full HR responsibility: Recruitment, performance reviews, work objectives and prioritization.
■	Integratied Information Security within the Software development Life Cycle, for both waterfall and SCRUM.
■	Supported the development of a >10M$ investment program in Information Security. Leading the implementation of Vulnerability Management.
■	Developed and executed a companywide Security Awareness program through various training and communication plan

position: Information Security Officer

company: PostNL

description:
■	Acquired and managed a large increase in investment. Selected, contracted and developed relationships with best practice security suppliers and jointly developed ‘ security as a service’.
■	Initiated, designed and executed the company wide Security Awareness Program for the whole company. The ‘Security in a Day’ concept was a big success and voluntary training sessions were many times overbooked. Program is still running strong.
■	Represented the company in formal national Security networks wi

evidence_experience: "My role as global Chief Information Security Officer (CISO) is to lead this journey. Creating consistent secure habits in all locations... we have implemented cutting edge technologies. Harnessing the developments in AI to secure our networks and software coding... successful implementation of iso27001 and iso42001."

resolved_account_name: Metyis


Daljinder Singh

publicIdentifier: daljindersingh

headline: Strategic Technology Leader | Digital Transformation | Cloud | Data Modernization | Insurance & Regulated Industries

about:
With 20+ years of experience driving digital transformation, I specialize in modernizing applications, migrating to cloud (AWS/Azure), and engineering scalable software solutions—delivering 25%+ reductions in operational costs and accelerating time-to-market by 2–3x.

As Digital Engineering & Transformation Director at Cognizant, I lead cloud, data, and application modernization initiatives across insurance — delivering measurable ROI and tangible business outcomes.

🔹 Proven track record in hybrid cloud, DevOps, and open-source technologies
🔹 Collaborative, data-driven approach that empowers cross-functional teams
🔹 Passionate about aligning technology strategy with business goals to drive innovation

I thrive at the intersection of tech and business, helping organizations navigate complex transformations and unlock value through practical, forward-thinking solutions.

Let’s connect if you’re looking to drive meaningful change through technology.

company: Cognizant

description: In my role as Digital Engineering & Transformation, Data & Analytics Director at Cognizant, I partnered with Insurance clients to drive their digital transformation journeys. By leveraging solutions such as Application Modernization, Cloud Migration to AWS or Azure, Data Modernization, and Devops, I successfully reduced Total Cost of Ownership by 25%+ and improved time to market by 2X – 3X.

position: Sr. Director, Solutions Architecture

company: US Foods

description: Led a team of Solution Architects overseeing execution of technology strategy, evolution of shared services for logging, configuration, security, monitoring and alerting and shared business services for product, customer, pricing for reducing development time. Reduced SA overhead in Agile projects by +70% by delivering SA engagement model. Served as IT partner for robotic process automation journey, with 2019 business benefit +$1,500,000 using Automation Anywhere. Partnered with the Business on

position: Solutions Architect

description: Crafted patterns for cloud storage for reducing on-prem storage costs and storage provisioning times. Replatformed a customer retention tool using all open source components in Angular, Node with deployment in AWS

position: Predictive Analytics

company: Zurich North America

description:
Created Technology Architecture for creation of Analytics platform for improving cycle time
for risk insights to impact using Agile, Cloud. Defined integration architecture for predictive analytics models and risk insights in R, Python with transactional systems for reducing cycle time of model deployment.

position: Senior Architect

company: BP

description:
Lead Architect for Physical Operations program, RAD program.

Responsible for technology strategy, Architecture development using ADM/TOGAF, alignment with Architecture standards, stakeholder management, identification of gaps between current state and target state, development/implementation of the transitional architectures to reduce OPEX, optimize investment decisions for benefits realization, rationalize application portfolio and improve agility.

Integrated pipeline systems, Enbridge, Tra

position: Senior Technical Manager

company: Chicago Board Options Exchange

description:
Improved customer experience at the exchange by increasing operational efficiency of the trading platform using data analytics.

Designed performance metric system used by Senior Management for determining sources of customer attrition in CBOE Command.

Implemented Risk management controls for clearing firms, trading firms and traders for managing risk.

position: Senior Enterprise Architect

company: Schneider National Inc.

description:
Managed budget and developed strategy for core business area for providing error free directions to truck drivers, managing software distance computation programs used in quotes for moving freight.

Led 15 people cross functional team during business process redesign; analyzed business processes, managed process inter-dependencies, thereby providing error free driving directions to SNI’s 20,000 truck drivers.

Involved in vendor assessments, third party product integrations and defining the Ente

position: Senior Consultant

company: Inovant

description:
Architected a low latency, high volume and high availability enterprise message bus for use in Visa’s global payment platform with capacity of 20k messages per second.

Designed core components for payments, fault detection and recovery of machines/network in a cluster, tuning TCP/IP stack for gigabit network.

evidence_experience: "I partnered with Insurance clients to drive their digital transformation journeys. By leveraging solutions such as Application Modernization, Cloud Migration to AWS or Azure, Data Modernization, and Devops, I successfully reduced Total Cost of Ownership by 25%+"

resolved_account_name: Cognizant Consulting France


Nate Eyster

sourced_title: Director, Data Management & Visualization

headline: Associate Partner at Bain & Company

position: Expert Associate Partner

company: Bain & Company

position: Senior Manager, Data Management & Visualization

position: Principal, Data & Analytics

company: Strive Consulting

position: Manager, Data & Analytics

description: Data & Analytics

position: Digital Business Integration Manager

company: Accenture

description: Visual Intelligence and Analytics

position: Business & Technology Integration Consultant

description: Visual Intelligence and Analytics

content:
Excited to be attending #DatabricksSummit this year.

I'm particularly interested in how organizations are building the foundation for agentic AI by bringing data, analytics, and AI together on a unified platform.

Looking forward to connecting with clients, partners, and industry leaders to discuss what's working, what's scaling, and what's next.

If you're attending, let's connect.

Willem Verva

band_reasons: disqualified; builder

evidence_experience: Consistent progression through data & analytics consulting roles (Bain, Strive Consulting, Accenture Visual Intelligence and Analytics, HBR Consulting BI, Clarity Solution Group) with no mention of owning or leading an internal knowledge/IP-reuse/AI-governance function for the employer itself.

resolved_account_name: Bain & Company Inc.


Mandy Linthicum

publicIdentifier: mandylinthicum

sourced_title: Vice President, Knowledge Management

headline: Strategy & Enablement Leader | Knowledge Management | AI Enablement | Consulting Operations | Business Transformation

about:
I'm a strategist, connector and lifelong learner with over 20 years of experience helping professional services and consulting organizations improve performance and grow.

Having worked across knowledge management, AI enablement, commercial operations, sales and delivery enablement, marketing and communications, I understand how organizations operate, what consultants and go-to-market teams need to succeed, and what it takes to make change stick.

I help leaders make sense of complexity, evaluate opportunities and organizational readiness, and design practical paths forward. My strength is recognizing patterns and connections across people, process and technology, and then translating those insights into solutions that scale, earn adoption and create value.

Whether developing a team, introducing a new capability or supporting a strategic priority, I focus on building trust, bringing people together and delivering measurable results.

position: Vice President, Knowledge Management

company: Kaufman Hall

description: Built and scaled Kaufman Hall’s first knowledge management function during the Vizient-Kaufman Hall integration, enabling 700+ consultants to more effectively find, share and reuse expertise. Advanced a culture of knowledge sharing and strengthened the knowledge foundation for AI enablement.

position: Senior Director, Knowledge Management

company: Vizient, Inc

position: Director, Member Proposals

description: Led proposal development, content strategy and sales enablement, supporting $930M in consulting opportunities and $95M in wins.

position: Senior Manager, Commercial Enablement

company: FinThrive

description: Led proposal operations, content strategy and sales enablement initiatives, supporting over $70M in annual revenue across four sales regions.

position: Marketing Manager, Associate

company: Gresham Smith

description: Led marketing, proposal strategy and business development support for a national architecture and engineering firm, contributing to over $150M in annual proposal activity.

position: Senior Marketing Coordinator

position: Marketing Coordinator

position: Marketing Associate

company: Comdata

evidence_experience: "Built and scaled Kaufman Hall's first knowledge management function during the Vizient-Kaufman Hall integration, enabling 700+ consultants to more effectively find, share and reuse expertise. Advanced a culture of knowledge sharing and strengthened the knowledge foundation for AI enablement." and "Built and led Vizient's Consulting business unit's communications strategy and first knowledge management function, establishing the team, processes and technology that enabled knowledge sharing at scale."

resolved_account_name: Kaufman Hall


John Leroi

headline: Associate Director of Professional Development at McKinsey & Company

company: McKinsey & Company

position: Vice President of Operations & Product Strategy

company: Avero

position: Principal

company: The Boston Consulting Group

position: Marketing Manager

company: American Express

position: Managing Sports Editor, Columnist, Reporter

company: The Michigan Daily

position: Reporter

company: USA Today

position: Stringer

company: Gannett | USA TODAY NETWORK

company: Lansing State Journal

evidence_experience: No description given beyond title; "Professional Development" role family is HR/L&D-oriented (career progression, staffing, coaching), not knowledge/IP-reuse or AI governance.


Lindsay Brown

sourced_title: Senior Director, Global Transactions & Emerging Technology Leader

headline: Senior Director at PwC | Global Transactions & Emerging Technology Leader, Global Advisory Counselor

about:
At PwC, I oversee a global portfolio of legal functions spanning enterprise technology procurement, emerging technology and AI governance, global alliances contracting, and executive advisory support to PwC’s Global Advisory leadership. My work supports $1B+ in annual technology spend, high-stakes cross-border transactions, and firm-wide AI transformation initiatives.

I build and scale high-performing legal teams, and I have transformed fragmented contracting environments into standardized, enterprise-grade frameworks, reducing risk, accelerating speed to market, and enabling innovation at scale. I regularly serve as the senior escalation point for complex negotiations with the world’s largest technology providers, including personally negotiating multi-billion-dollar global licensing agreements.

My practice is distinguished by deep experience in technology transactions, AI risk governance, and commercial strategy, combined with an executive-level advisory. I partner closely with C-suite leaders, product and engineering teams, and risk organizations to embed legal counsel early, shaping outcomes rather than reacting to them.

Core competencies include technology transactions, AI and emerging technology governance, enterprise contracting strategy, executive counseling, and building legal operating models for technology-driven organizations.

company: PwC

description:
Manages global legal strategy for enterprise technology procurement, emerging technology and AI governance, and executive advisory support to Global Advisory leadership.

- Lead a global legal function supporting $1B+ in annual enterprise technology spend across complex commercial agreements.

- Serve as senior escalation point for high-risk, cross-border negotiations with top global technology providers.

- Negotiated a $3.9B global technology licensing agreement with enterprise-wide impact.

-

position: Director, Global Transactions Lead

description: Led global technology transactions and commercial governance supporting enterprise procurement and strategic initiatives.

position: Senior Manager, Technology Transactions

description: Provided legal support for technology transactions and enterprise procurement initiatives.

position: Adjunct Professor of Law

company: Northwestern University Pritzker School of Law

description:
Taught contract drafting and negotiation for law students pursuing transactional careers.

- Designed and delivered a proprietary curriculum focused on real-world commercial and technology agreements.

- Trained future attorneys in drafting, negotiation strategy, and risk allocation.

- Integrated in-house and law firm perspectives into practical legal education.

position: Associate

company: Mayer Brown LLP

description:
Advised multinational clients on complex technology and outsourcing transactions.

- Represented clients in cloud services, software licensing, and large-scale outsourcing agreements.

- Advised on regulatory, data protection, and cross-border risk considerations.

- Supported commercial structuring and negotiation of high-value technology deals.

position: Professional Orchestra Musician (French horn)

company: (various)

description: Permanent member of Opera San Jose; regular substitute musician with leading California orchestras, including the San Francisco Symphony, Santa Rosa Symphony, Oakland-East Bay Symphony, Monterey Symphony, and Fresno Philharmonic. Performed professionally in orchestral, operatic, pop, film, and church settings, including studio recording engagements.

position: Sergeant

company: US Army

description: Served as a Sergeant in a division-level military band supporting official military and public-facing engagements.

band_reasons: disqualified; owns_internal_but_killed

evidence_experience: "I oversee a global portfolio of legal functions spanning enterprise technology procurement, emerging technology and AI governance, global alliances contracting, and executive advisory support to PwC's Global Advisory leadership."


Kojo T. Whyte

publicIdentifier: kojotwhyte

sourced_title: Data Lead - SAP Finance Master

headline: Certified SAP S/4HANA Financial Accounting Consultant (1909)  ||  MBA  ||  LSSBB

about:
A Certified SAP professional with 6+ years of SAP super user experience and 3+ years of FICO configuration experience. I also have 15+ years of DC Logistics Management and CRM experience. Additionally, I have a vast SAP FI and Logistics (MM and SD) integration experience. Also very conversant with SAP Fiori usage and settings experience.

Currently seeking Full time / Contract / Remote job opportunities in SAP S4 Hana Finance as a Finance Solution Architect. Open to relocation as well.

position: Licensed Financial Consultant

company: Whyte Consultancy LLC

description:
Licensed IUL Consultant
SAP Financial Accounting

position: Data Lead - SAP Finance Master

company: RGP

position: SAP S4HANA Finance Consultant

company: Freelance

description:
The Enterprise Structure and General Ledger Configurations
•	Configured the total enterprise structure to include company and company codes.
•	Configured Global Settings to include Central Currency, Ledger Group and for Parallel Reporting.
•	Configured, troubleshot, and resolved errors related to FYV, PPV, and central currency settings.
•	Configured Master Data of the GL (Chart of Accounts, Account Groups, and Retained Earnings).
•	Configured Financial Statement Versions and Period-End closing A

position: DC Operations Manager

company: Exertis Almo

position: SAP Functional Support / Analyst

company: AAF International (American Air Filter)

description: Conversion and Implementation Support - SAP S4 Hana FI - MM Integration Support. WM Continuous Improvement.

position: ARTpreneur - Art Sales and Logistics

company: Alfaddo Art

position: Sr. Logistics Manager / Asst Director, Logistics

company: Tech Data

description: Logistic Center Leader. Ongoing SAP S4 Hana FI - CO - MM Implementation support.

position: Logistics Contractor

company: Hire Dynamics

evidence_experience: "SAP S4HANA Finance Consultant @ Freelance ... Configured the total enterprise structure... Configured Master Data of the GL... Had worked with other consultants to support and guide User Acc[ounts]"

resolved_account_name: RGP EMEA


André Kreß

sourced_title: Head of Data Privacy | Datenschutzbeauftragter

headline: Managing Professional | IT Transformation & AI

about:
Managing Professional for central Enterprise Applications (ERP/Project Handling, CRM, Finance and HCM) at Porsche Consulting Group as part of the Dr. Ing. h.c. F. Porsche AG.
Data Privacy- and former Information Security Officer of Porsche Consulting GmbH.
Master’s Degree with distinction in Information Systems and Management.

company: Porsche Consulting

description:
▪ Lead Digital & AI Board Hub | Shaping and operating the Digital and AI Board of Porsche Consulting, which handles digitization and AI projects and budgets
▪ Managing the AI Use Case Portfolio
▪ Steering group-wide application development activities of Porsche Consulting as Lead of Enterprise Application and Data Owner Board | Execution of previously developed data strategy
▪ IT Application Project Portfolio Management & Implementation Planning | Managing the IT Application Project Roadmap of

description:
Responsibility and ensuring data privacy compliance, -advice and -projects within the legal entity with an operational external team of four experts.

▪ Implementation and ongoing development of the privacy management system and the decentralized data privacy organization
▪ Advising the management and the company's functional divisions on data privacy-related matters
▪ Ensuring and supporting data privacy audits
▪ Responsibility for operational data privacy processes (including risk, incident an

position: Managing Professional | Enterprise Applications

description:
Responsible for the domain of core enterprise applications (project management/ERP, finance, CRM and HCM systems as well as other specific core applications); also responsible for international entities as part of centrally shared services.

Lead for development and implementation of the application strategy and roadmap. Transformation of the application landscape into a scalable, integrative E2E backbone of the corporate group.

Establishment of company-wide data governance and implementation o

position: Head of Information Security | CISO (ad interim)

description:
Responsibility and ensuring information security compliance, -consulting and -projects within the legal entity with an external operational team of five experts.

▪ Implementation and ongoing development of the information security management system and the central information security organization including established management committees
▪ Responsibility for operational information security operations

position: Senior IT Project Manager | Enterprise Applications

description:
Planning, management and execution of complex IT projects with focus on applications within Porsche Consulting GmbH and its international entities (agile and classic project setup) as well as change request and release management as responsible application owner, in particular for ERP, CRM and HCM systems.
▪ Enterprise architecture management, in particular information and application architecture
▪ Strategic ongoing development of the application landscape
▪ Management of company-wide continuou

position: Automation Projects in Financial Accounting

company: DATEV eG

description: Planning and implementation of visionary automation projects within corporate financial accounting as part of product development: liquidity forecasting in the corporate user context.

position: IT Project Management

company: Siemens AG - Global Services

description:
IT project support of a global PLM system consolidation project (EN).
Change and release management | Solution management | Requirements management

position: Application Development

company: uniVersa Versicherungen

description:
Application development, department of information management, in the area of life insurance and general insurance.
Focus on system analysis and system optimization

evidence_experience: "Lead Digital & AI Board Hub | Shaping and operating the Digital and AI Board of Porsche Consulting, which handles digitization and AI projects and budgets" and "Steering group-wide application development activities of Porsche Consulting as Lead of Enterprise Application and Data Owner Board" and "Establishment of company-wide data governance and implementation of data management for core enterprise data" - all internal to Porsche Consulting's own firm operations, plus prior CISO ad interim and Head of Data Privacy roles owning internal information security/privacy management systems for the firm.

resolved_account_name: Porsche Consulting


Jenniffer Pak-Collins

sourced_title: Director of Leadership & Professional Development

headline: Director, Leadership & Professional Development

company: AlixPartners

position: Business Partner

company: Center for Creative Leadership

position: Project Manager - Custom Solutions

position: Distribution & Purchasing Manager

position: Senior Program Coordinator

content:
It’s National Mentor Month, and it’s a great opportunity to reflect on the people who have supported each of us throughout our career journeys.

My mentors saw something in me that I didn’t always see right away. They challenged me, gave me advice, made me a little uncomfortable at times, but most importantly, supported me through words of encouragement, validation, and by speaking about me to oth

evidence_experience: OD Program Manager, SVP, Coaching, Mentoring & Sponsorship @ AlixPartners; prior roles at Center for Creative Leadership in program management and business partnering, all within leadership development.


Matt Wise

sourced_title: Chief Operating Officer at Spaulding Ridge

company: Spaulding Ridge

position: Vice President of Operations - Enterprise Solutions & Analytics, Business Advisory and Life Sciences

company: Huron Consulting Group

position: Director of Financial Operations, Huron Healthcare

position: Director, Financial and Economic Consulting

position: Experienced Manager

company: Arthur Andersen LLP

disposition: QUALIFIED

band_reasons: ie_unclear; low_conf

evidence_experience: No description given of role content beyond title; prior roles (VP of Operations - Enterprise Solutions & Analytics, Director of Financial Operations) are operational/financial management roles at a consulting firm, not explicitly internal knowledge/AI/IP-reuse ownership. No text describing knowledge, AI, or IP-reuse function ownership.

in_612: no


Janak Kalaria

sourced_title: Senior Vice President - Digital Transformation, Analytics and Emerging Technologies

headline: Senior Vice President - Digital Transformation, Analytics & Emerging Technologies at ICF

about: Passionate about building high-performing customer facing teams focused on business and data analytics and emerging technologies such as Robotic Process Automation (RPA), Distributed Ledger Technology (DLT), Internet of Things (IoT) and Graphics Processing Units (GPUs) for deep learning to deliver sustainable results. Entrepreneurial, collaborative and results-oriented global leader that routinely switches between C-suite executives briefing and front-line and thrives under pressure. Bridges the gap between business and technology with strong business acumen and hands-on advanced analytical expertise. Architected and developed numerous data-driven analytical platforms for a number of U.S. federal agencies and European Commission as well as Fortune 500 commercial organizations.

company: ICF

description:
- Line of Business lead for public sector digital transformation with a primary focus on data analytics, Cloud and emerging tech
- Oversee the execution of a number of advanced analytics projects providing a range of services/competencies including big data analytics, machine learning, cloud computing, business intelligence, geospatial analytics and data visualization in a wide variety of domains/verticals such as health, energy, transportation and public sector.
- Provide thought leadership on

position: Software Architect

company: DataStream Content Solutions

description: Architected, designed, and developed an online/interactive legal research service, a very first of its kind, that provides access to Legislative and Regulatory information (Congressional Bills and Resolutions, Public Laws, United States Code) in a combination of full text, images, finding aids and analysis of the materials in a fully searchable and user-friendly manner.

content: Big role. Big impact. We’re looking for a senior BD leader to identify, shape, and win digital modernization opportunities—growing your portfolio and building trusted federal relationships within the Deparment of War (DoW). https://forwrd.it/r/75lu

content: More than 80% of federal leaders say their data isn’t AI‑ready. My ICF colleague Nirmal Agarwal breaks down what agencies can do now–from real‑time integration to AI‑assisted pipelines– to build trusted, connected data for enterprise AI. https://forwrd.it/r/73aY

content: f federal agencies want to maximize the mission impact of AI they need to ensure that their data is ready and that they have robust governance in place. This article from my colleague Mary Joyce Schwarz dives into how to do this and start delivering mission-impact.

content: Geospatial information systems (GIS) has become critical for bringing together seemingly disparate information to drive mission success. Check out this WashingtonExec article from my ICF colleague Kevin Chamberlain to explore further.

content: Multi-cloud is having a moment in federal IT due to its flexibility, resilience, and options. But here’s the real question: is multi-cloud the right move for your agency? Our expert, Janak Kalaria, lays out the questions to ask, the risks to plan for, and a clear starting point so you can move forward with confidence. https://forwrd.it/r/73aW

evidence_experience: "Line of Business lead for public sector digital transformation with a primary focus on data analytics, Cloud and emerging tech" and "Oversee the execution of a number of advanced analytics projects providing a range of services/competencies... in a wide variety of domains/verticals such as health, energy, transportation and public sector."

resolved_account_name: PulsePoint Group (now ICF Next)


Janet Higginbotham

sourced_title: Service Delivery & Capability Director

headline: Transforming Aotearoa through Connected Experiences I Salesforce I MuleSoft I Adobe I AWS I Google I Business Transformation I Customer Centricity

about:
Business Transformation is now an essential part of any Growth Strategy.

Central to this is how you use the Data created by the business to unlock a client experience that sets you apart. Your business data has the potential to significantly change how your clients interact, follow and understand your brand relevance in a fast paced, digital world.

I’m enabled by a team of specialist talent who are able to bring modern thinking and technical solutions to address the challenges of our new normal.

The buying cycle has changed, I love listening to fully understand today’s business problems to achieve long term, productive outcomes.

I've worked with companies of all sizes to consistently deliver projects that;

✳ Influence Clients Differently
✳ Reduce Revenue Loss
✳ Align Managed Services needs to Increase Efficiency
✳ Provide Automated, Integrated Systems to Streamline Business Process.

If you are interested in knowing more, let’s connect here so you can stay across my content or contact me on any of the methods below.

🌐 janet.higginbotham@outlook.com
📱 021 444 378

position: Service Delivery & Capability Director

company: PwC New Zealand

position: Business Development Manager

company: SEISMA GROUP

position: Client Director

company: Merkle Aotearoa

company: Intergen

company: Spark New Zealand

position: Service Delivery Management Practice, Auckland – Contractor

description: Working within the Service Delivery Management team, my roles consisted of coverage of the Auckland client portfolio, training and on boarding of two service delivery managers. Identifying gaps and inefficiency with the Service Management practice, working with General Managers, Practice Managers & Team Leads to address gaps within their teams and increase utilization and staff satisfaction. Created a new scalable Managed Services model for Intergen’s largest clients. Designed and presented Life

position: National Practice Manager, Service Delivery – Contractor

company: Empired Ltd

description:
My contract at Empired was acting National Practice Manager, managing the Service Delivery and Managed Services Teams. Identifying key gaps and inefficiency in processes and areas of revenue loss. Then aligning processes, coordinating and managing changes in the Empired BPS division for a more refined Managed Services division. Hired Create actionable deliverables to improve current client service delivery.

Achievements:
•	Created organisational design and define roles and responsibilities for

position: National Service Delivery Manager - Australia

description:
During my time as a National Service Delivery Manager, my focus was to head up the Managed Services division within the Australian region, take on existing client portfolio and grow the business within Australia. Implemented processes and structural changes within Managed Services.  Provide account management and service delivery nationally to client portfolio. Increase client portfolio revenue and identifying sales opportunities.

Achievements:
•	Headed up Managed Services within Australia. Cre

content:
Complexity Is Slowing Business Down!

Disconnected systems, growing integration demands, and constant change are creating real pressure for organisations.

That’s why Managed Services has shifted from a support function to a strategic business enabler.

Great insights from Jonathan Skilton on why organisations across New Zealand and globally are rethinking how they operate and scale.

#nzbusiness,

content:
Are operational pressures holding your business back from innovation?

Rising costs and increasing operational demands are leaving many businesses with less time to focus on growth and innovation.

Our Managing Director, Shannon Hawker, shares how managed services can help organisations reduce operational pressure, improve efficiency, and create the capacity to focus on delivering real business va

band_reasons: disqualified; company_concern

evidence_experience: "Client Director @ Merkle Aotearoa" and "Increase client portfolio revenue and identifying sales opportunities" and "managing 80+ client portfolio mainly managing top tier client accounts" - all external client delivery and account growth work.

resolved_account_name: PwC New Zealand


Page Imperial

sourced_title: Chief Operating Officer

headline: Chief Operating Officer at Bates White Economic Consulting

position: Chief Operating Officer

company: Bates White Economic Consulting

position: Director, Account Management

company: Towers Watson

position: Account Manager

position: Sr. Consultant

company: KPMG

content:
We were happy to host UVA Associate Prof. Alex MacKay at Bates White to speak about his co-authored paper, “Algorithmic Coercion with Faster Pricing.”

In it, Dr. MacKay and his co-author study price competition when one firm uses a pricing algorithm that can react quickly to a rival’s price. We characterize a coercive equilibrium in which the algorithm encodes a persistent rule that maximizes di

content:
I am thrilled to share that for the 11th year running, Bates White has been named one of the Top Workplaces in the Washington, DC, area. For 2026, the firm ranked #29 on the list of mid-sized companies.

This year’s honor was announced by WTOP News, the current local media partner for the regional Top Workplaces program.

You can find out more here: https://cvsoci.al/fqB9MuLD

#WTOPtopworkplaces

content:
Amazing to see my colleagues' article published in CPI Antitrust Chronicle!

In the piece, Nitin Dua and Leyla Karakas explore "Private Equity in Healthcare: Trends, Evidence, and State Antitrust Enforcement.”

Learn more and read the article: https://cvsoci.al/v~h9T8M6

#Antitrust #LifeSciences

content:
Kudos to my colleagues Cory Capps, Charlie Gray, Alice Ndikumana, and Tetyana Shvydko for their excellent work on a recent engagement with the Massachusetts Health Policy Commission (HPC).

In June, the HPC published its final Cost and Market Impact Review (CMIR) for the proposed partnership between CVS MinuteClinic and Massachusetts General Brigham to provide primary care services at CVS MinuteCl

content:
Keeping you in the loop!

In honor of Pride Month, my workplace's BWProud network hosted a special presentation in June on LGBTQ+ legal history, representation in the legal profession, and workplace inclusion.

https://cvsoci.al/ukcRlkdd

#BWProud

evidence_experience: Experience shows COO role with no description of internal knowledge/AI/IP-reuse ownership; prior roles are Account Management/Consultant at Towers Watson and KPMG, all client-facing.

resolved_account_name: Bates White Economic Consulting